Return Policy

RETURN POLICY
We strongly recommend that all merchandise be inspected at time of delivery. If there is visible damage, please refuse the shipment and contact our customer service as soon as possible. Further, we also strongly recommend that all customers fully inspect merchandise within 24 hours of delivery. If there are any problems with your order, please contact us via e-mail as soon as possible. Items returned without prior notification to us will be subject to a 15% restocking fee (including shipping). The fee will be deducted from your credit.

The original purchaser has a period of 15 days from date of delivery to return any purchase for a full refund, less shipping and handling, provided the merchandise is in new, unworn condition and returned in the original, undamaged packaging. No worn merchandise will be accepted. Not all items are returnable. Items that are non-returnable are noted in the item description. All Xelement products are not returnable, including jackets, vests, pants, and chaps.. Unless the merchandise is shipped in error, customer is responsible for outgoing freight as well as return freight. The cost of the shipping will be deducted from the credit, which the customer is entitled to upon receipt and inspection of the returned item(s). Acceptance of merchandise is final only after inspection.

Any item returned after the 15 day initial return period will be subject to a 15% (including shipping) restocking fee. The fee will be deducted from your credit.

If you have any questions about the return policy please e-mail us with this link biker@usbikerrescue.com

This policy subject to change at any time.